Shipping Policy

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, shipments may be delayed. In such cases, customers will be notified via email or phone.

We ship orders using trusted courier partners and logistics providers to ensure safe and timely delivery.

• National courier services
• Logistics partners such as Shiprocket
• Local delivery partners (where available)

Delivery time depends on your location and courier partner availability.

• Metro Cities: 3 – 5 business days
• Other Cities: 5 – 7 business days
• Remote Areas: 7 – 10 business days

Please note that delivery times are estimates and may vary due to unforeseen circumstances.

Shipping charges, if applicable, will be displayed during checkout before completing the payment.

We may offer free shipping on selected products or promotional campaigns.

Once your order is shipped, you will receive a tracking number via email or SMS. You can track your shipment using the provided tracking link.

Delivery delays may occur due to:

• Weather conditions
• Natural disasters
• Courier service disruptions
• Incorrect shipping information

KCSS Vision is not responsible for delays caused by courier partners or circumstances beyond our control.

Customers are responsible for providing accurate shipping information during checkout. KCSS Vision will not be responsible for orders shipped to incorrect addresses provided by customers.